Proctorio - Secure Exam Proctor

BYU Canvas Info Center Proctorio - Secure Exam Proctor

Proctorio has been made available to teachers at BYU on-campus teachers.

Important: BYU Online instructors are not licensed to use Proctorio for BYU Online courses, and should use Examity for course remote proctoring services instead.

Quick-Start Instructions for using Proctorio at BYU (traditional, on-campus courses only)

You may wish to refer to Proctorio's Support Site for the most current instructions. Links to an external site.

For your convenience, we have summarized Proctorio setup instructions below:

  1. Install the Proctorio extension Links to an external site. in your Chrome browser. (Both Chrome and the Proctorio extension are required for instructors and students.)
    >>> Be sure to complete step 2 before proceeding. Documentation links below seem to work only if the Proctorio extension is installed in your browser. <<<
  2. Activate the Secure Exam Proctor link your course navigation by going into your course settings, clicking on the 'Navigation' tab, and dragging the 'Secure Exam Proctor- BYU Main' link from the inactive link stack (at the bottom) to the active link stack, at the top. Be sure to Save your changes.
    NOTE: BYU Online instructors should use Examity for exam proctoring; Please check with BYU Online's office for instructions.
  3. Complete your course set-up by clicking on the Secure Exam Proctor link in your course navigation that you just set-up.
  4. Create your assessment (Classic Quiz or New Quiz) in your Canvas course.
  5. Classic Quizzes:
    1. In your quiz settings, enable the option for using Proctorio
    2. Look for the "Proctorio" tab in your quiz settings page, and configure your quiz using the presented options
  6. New Quizzes:
    1. Enter Canvas quiz settings, and select "Build"
    2. Next to the "Build" tab, choose the "Settings" tab
    3. Select the desired time limit
    4. Toggle the switch to enable Proctorio
    5. After enabling Proctorio, wait for the Proctorio tab to appear (you may have to save and refresh the page), and configure the presented settings for Proctorio. (Warning: Do not change the access code: This is managed by Proctorio.)
  7. Provide information and instructions to your students about Proctorio and how to use it. Documentation you can share with students follows:

If the Secure Exam Proctor is not visible in your Navigation options in your Course settings, Proctorio may not be available in the sub-account where your course resides. If this is the case, please send a help request to BYU's Office of Information Technology at support.byu.edu Links to an external site..

Here are some things to keep in mind regarding the use of Proctorio at BYU at this time:

  • Proctorio is provided at the request of faculty members who desired a remote proctoring solution. BYU is unable, at this time, to provide full support for Proctorio, aside from the installation of the Proctorio LTI in desired courses. Please refer to Proctorio's official documentation and support resources if you need guidance or assistance.
  • According to BYU's current licensing agreement, there is no limit to the number of assessments you use with Proctorio. Therefore, we recommend you arrange a short practice quiz for your students so they can learn how to use the system before they take an actual assessment.
  • Important: Exam settings must be finalized before assessments begin. Once a student has begun an assessment in Proctorio, that exam's settings cannot be modified.

Updated August 21, 2020. 

For additional information, consult the Proctorio guide below:

ProctorioHandout.pdf Download ProctorioHandout.pdf